Application Specialist (m/f/d)
⚲ Wrocław, Krzyki
Do uzgodnienia
Opis stanowiska
Nasze wymagania:
Studies in Information Technology or 3-5 years of professional experience in a similar role
Strong analytical and conceptual skills, enabling to quickly grasp complex issues and develop solution-oriented approaches
Experience in supporting business applications (e.g. ERP or CRM systems)
Good Knowledge of Reporting / BI tools
Good understanding of business processes and ability to link this to existing applications
Confident use of standard AI tools (Gemini) for research, content creation, and administrative automation
High communication competence - also cross functional and across different hierarchical layers, good teamplayer
Works independently, structured and precise
Service- and customer focused way of working
We are looking for someone who is fluent in English and Polish, and also brings strong German language skills to the team
Willingness for business travel
Zakres obowiązków:
Consultancy of internal customers by problems with applications
Monitoring of requests via ServiceNow Ticketing Platform
Forwarding and explaining of bugs to 3rd level support in UK or external suppliers
Conducting of requirements analysis with the business
Implementation of new Applications
Coordination of User Acceptance Tests
Monitoring and Follow up on Projects, Providing Project Status Reports
Project Planning: Costs, Timelines, Effort Estimate, GDPR compliance, IT Security Aspects
Creation of data analysis & reports to support the business
Usage of BI Tools (e.g. Google BigQuery)
Technical analysis and documentation of errors
Creation of training materials
Execution of User Trainings
Documentation of business processes (AS-IS and TO-BE) and supporting the business in optimisation projects
Oferujemy:
Exciting tasks with different and interesting customers
Attractive income
Comprehensive training on the job
A great international team
Future proof position
Studies in Information Technology or 3-5 years of professional experience in a similar role
Strong analytical and conceptual skills, enabling to quickly grasp complex issues and develop solution-oriented approaches
Experience in supporting business applications (e.g. ERP or CRM systems)
Good Knowledge of Reporting / BI tools
Good understanding of business processes and ability to link this to existing applications
Confident use of standard AI tools (Gemini) for research, content creation, and administrative automation
High communication competence - also cross functional and across different hierarchical layers, good teamplayer
Works independently, structured and precise
Service- and customer focused way of working
We are looking for someone who is fluent in English and Polish, and also brings strong German language skills to the team
Willingness for business travel
Zakres obowiązków:
Consultancy of internal customers by problems with applications
Monitoring of requests via ServiceNow Ticketing Platform
Forwarding and explaining of bugs to 3rd level support in UK or external suppliers
Conducting of requirements analysis with the business
Implementation of new Applications
Coordination of User Acceptance Tests
Monitoring and Follow up on Projects, Providing Project Status Reports
Project Planning: Costs, Timelines, Effort Estimate, GDPR compliance, IT Security Aspects
Creation of data analysis & reports to support the business
Usage of BI Tools (e.g. Google BigQuery)
Technical analysis and documentation of errors
Creation of training materials
Execution of User Trainings
Documentation of business processes (AS-IS and TO-BE) and supporting the business in optimisation projects
Oferujemy:
Exciting tasks with different and interesting customers
Attractive income
Comprehensive training on the job
A great international team
Future proof position
🔍 Dekoder Ogłoszenia
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3-5 years of professional experience in a similar role
Może oznaczać, że szukają kogoś z doświadczeniem w bardzo wąskiej dziedzinie, a nie ogólne doświadczenie w IT.
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Confident use of standard AI tools (Gemini) for research, content creation, and administrative automation
Oczekują, że będziesz samodzielnie wykorzystywać narzędzia AI do wykonywania zadań, które normalnie mogłyby być delegowane lub wykonywane przez dedykowane narzędzia.
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Works independently, structured and precise
Może oznaczać, że będziesz miał mało wsparcia i będziesz musiał samodzielnie rozwiązywać problemy.
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Consultancy of internal customers by problems with applications
Może oznaczać, że będziesz głównie zajmował się rozwiązywaniem problemów zgłaszanych przez użytkowników, a nie rozwojem nowych rozwiązań.
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Implementation of new Applications
Może oznaczać, że będziesz odpowiedzialny za wdrożenie aplikacji, ale bez zapewnienia odpowiednich zasobów lub wsparcia.