Business Strategy Consultant (Telecom)
⚲ Warsaw, Krakow, Lodz, Wroclaw, Gdansk
Do uzgodnienia
Wymagania
- BSS
- OSS
- CRM
Opis stanowiska
Join our Communication Media & Technology (CMT) dedicated team to help telecoms operators use data, AI and automation to manage costs, optimize operating models, build modern networks, and put customer experience at the heart of growth. We work with ecosystem partners to help industry leaders offer new services beyond connectivity and accelerate their reinvention. For more information about CMT visit our page.
WHAT YOU’LL DO:
- Analyze current-state business processes, customer journeys, pain points and business requirements across telecom domains.
- Design target-state digital processes and customer journeys aligned with client strategy and business objectives.
- Translate business needs into clear requirements for new digital and IT solutions, including process requirements, functional requirements, user stories and acceptance criteria.
- Work closely with client business stakeholders, technology teams and delivery teams to ensure that proposed solutions support the target operating model and future-state processes.
- Lead workshops, interviews and working sessions with client stakeholders to gather requirements, validate process designs and align on solution scope.
- Prepare project deliverables such as process maps, requirements documentation, solution concepts, business cases, roadmaps and implementation recommendations.
- Support digital transformation programs from early concept and design through implementation preparation and delivery support.
WHAT YOU’LL DO:
- Analyze current-state business processes, customer journeys, pain points and business requirements across telecom domains.
- Design target-state digital processes and customer journeys aligned with client strategy and business objectives.
- Translate business needs into clear requirements for new digital and IT solutions, including process requirements, functional requirements, user stories and acceptance criteria.
- Work closely with client business stakeholders, technology teams and delivery teams to ensure that proposed solutions support the target operating model and future-state processes.
- Lead workshops, interviews and working sessions with client stakeholders to gather requirements, validate process designs and align on solution scope.
- Prepare project deliverables such as process maps, requirements documentation, solution concepts, business cases, roadmaps and implementation recommendations.
- Support digital transformation programs from early concept and design through implementation preparation and delivery support.
🔍 Dekoder Ogłoszenia
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help telecoms operators use data, AI and automation to manage costs, optimize operating models, build modern networks, and put customer experience at the heart of growth
Oczekuje się, że będziesz pomagać klientom w usprawnianiu ich działalności poprzez wykorzystanie nowoczesnych technologii, co może wiązać się z presją na wyniki i innowacyjność.
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Work closely with client business stakeholders, technology teams and delivery teams
Będziesz musiał efektywnie komunikować się i współpracować z różnymi grupami interesariuszy, co może wymagać zarządzania sprzecznymi oczekiwaniami.
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Lead workshops, interviews and working sessions with client stakeholders
Oczekuje się od Ciebie inicjatywy w prowadzeniu spotkań i procesów zbierania informacji, co może oznaczać dużą odpowiedzialność i konieczność zarządzania grupami.
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Support digital transformation programs from early concept and design through implementation preparation and delivery support
Będziesz zaangażowany w pełen cykl życia projektów transformacji cyfrowej, co może oznaczać pracę nad różnymi etapami i potencjalnie długoterminowe zaangażowanie.
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accelerate their reinvention
Praca będzie polegać na wprowadzaniu znaczących zmian i innowacji, co może wiązać się z presją czasu i koniecznością szybkiego dostosowywania się do nowych realiów.