Pracuj.pl Stacjonarnie Senior

Senior D365 CE Administrator

GreenWay

⚲ Gdynia

Do uzgodnienia

Wymagania

  • Microsoft Dynamics 365
  • Microsoft Azure
  • Active Directory
  • Office 365

Opis stanowiska

Nasze wymagania:
Bachelor’s degree in IT, Computer Science, or a related field.
5 years of hands on experience administering Microsoft Dynamics 365 (preferably including full implementations, migrations, system maintenance and development).
Strong understanding of D365 modules (e.g., Sales, Customer Service, Customer Insights, Field Service, Dataverse).
Experience with Power Platform.
Strong knowledge of Microsoft Azure, Active Directory, and Office 365 integration.
Preferred Microsoft certifications at Associate or Expert level, e.g. (Power Platform Functional Consultant, Dynamics 365 Customer Experience Analyst Associate, Dynamics 365 Customer Service Functional Consultant Associate, Dynamics 365 Field Service Functional Consultant Associate).
Fluent English language.
Excellent problem-solving and communication skills.

O projekcie:
At GreenWay, we are driving the future of sustainable mobility across Europe. We are looking for an experienced Senior D365 CE Administrator who will be responsible for the administration, maintenance, and continuous improvement of our Microsoft Dynamics 365 Customer Engagement environment, ensuring it effectively supports business operations and growth.

Zakres obowiązków:
Manage the D365 queue by resolving defects, handling change and configuration requests, and supporting process improvements.
Manage user accounts, roles, permissions, and security settings within Dynamics 365.
Monitor system performance and troubleshoot application issues.
Configure and customize D365 modules to meet business needs.
Coordinate updates, patches, and integrations with other systems.
Maintain system documentation and support end-user training.
Collaborate with stakeholders to gather requirements and improve workflows.
Ensure data integrity, backups, and compliance with organizational policies.

Oferujemy:
Active participation in the technological revolution of the automotive industry.
Job in a company that is a leader in the development of the electromobility market in the country.
Employment contract.
Annual bonus.
Attractive career development opportunities within the structures of the growing company and the entire GreenWay Group.
Integration meetings.
Co-financing for a medical insurance package.
Co-financing for the MultiSport card.
Co-financing for the PPK program.
Well-being program.
Employee Referral Program.

🔍 Dekoder Ogłoszenia

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preferably including full implementations, migrations, system maintenance and development
Chcemy kogoś, kto nie tylko potrafi utrzymać system, ale także przeprowadzić go od zera, co może oznaczać bardzo szeroki zakres odpowiedzialności i potencjalnie brak wsparcia.
🔴
continuous improvement of our Microsoft Dynamics 365 Customer Engagement environment
Oczekuje się proaktywnego wprowadzania zmian i optymalizacji, co może oznaczać konieczność ciągłego uczenia się i proponowania nowych rozwiązań bez gwarancji ich wdrożenia.
🟡
supporting process improvements
Może oznaczać zarówno faktyczne wsparcie w usprawnianiu procesów, jak i jedynie reagowanie na zgłoszenia dotyczące problemów z istniejącymi procesami.
🟡
resolving defects
Oznacza głównie naprawianie błędów zgłoszonych przez użytkowników, co może być czasochłonne i mało kreatywne.
🟡
handling change and configuration requests
Obejmuje wprowadzanie zmian konfiguracyjnych na życzenie, co może być rutynowe, ale też wymagać precyzji i zrozumienia wpływu na cały system.