Senior Envoy Operations & Platform Support Engineer
⚲ København V
Do uzgodnienia
Wymagania
- Debugging
- Documentation
- problem management
- Microsoft Platform
- Operations
- maintenance
- Advisory
- Grafana
- Kubernetes
- Security
Opis stanowiska
Senior Envoy Operations & Platform Support Engineer
Role Overview
Following the implementation of Envoy, our client requires an experienced consultant to provide operational support, maintenance, platform optimization, and continuity services comparable to commercial enterprise support offerings.
Main Responsibilities
• Operate and maintain the Envoy platform in production.
• Monitor platform health, performance, and availability.
• Troubleshoot incidents and perform root cause analysis.
• Manage upgrades, security patches, and configuration changes.
• Support onboarding of new services and APIs.
• Optimize Envoy performance and scalability.
• Maintain observability dashboards and alerting.
• Participate in incident response and problem management.
• Produce operational documentation and runbooks.
• Provide advisory services regarding best practices and future platform improvements.
Key Requirements
• Proven production operations experience with Envoy.
• Strong Kubernetes administration experience.
• Experience with:• High Availability platforms
• Kubernetes networking
• Ingress/Gateway solutions
• TLS and certificate management
• Prometheus, Grafana, Loki
• OpenTelemetry
• GitOps workflows
• Strong troubleshooting and debugging skills.
• Experience supporting mission-critical production environments.
Nice to Have
• Experience providing enterprise platform support.
• Experience with SRE practices.
• Experience with service mesh technologies.
• Experience defining SLAs, SLOs, and operational procedures.
Start Date: Mid-August 2026
Duration: Until 31 December 2026, with extension option
Workload: Full-time
Location: Onsite Copenhagen area (Denmark) or remote from antoher EU country
Role Overview
Following the implementation of Envoy, our client requires an experienced consultant to provide operational support, maintenance, platform optimization, and continuity services comparable to commercial enterprise support offerings.
Main Responsibilities
• Operate and maintain the Envoy platform in production.
• Monitor platform health, performance, and availability.
• Troubleshoot incidents and perform root cause analysis.
• Manage upgrades, security patches, and configuration changes.
• Support onboarding of new services and APIs.
• Optimize Envoy performance and scalability.
• Maintain observability dashboards and alerting.
• Participate in incident response and problem management.
• Produce operational documentation and runbooks.
• Provide advisory services regarding best practices and future platform improvements.
Key Requirements
• Proven production operations experience with Envoy.
• Strong Kubernetes administration experience.
• Experience with:• High Availability platforms
• Kubernetes networking
• Ingress/Gateway solutions
• TLS and certificate management
• Prometheus, Grafana, Loki
• OpenTelemetry
• GitOps workflows
• Strong troubleshooting and debugging skills.
• Experience supporting mission-critical production environments.
Nice to Have
• Experience providing enterprise platform support.
• Experience with SRE practices.
• Experience with service mesh technologies.
• Experience defining SLAs, SLOs, and operational procedures.
Start Date: Mid-August 2026
Duration: Until 31 December 2026, with extension option
Workload: Full-time
Location: Onsite Copenhagen area (Denmark) or remote from antoher EU country
🔍 Dekoder Ogłoszenia
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comparable to commercial enterprise support offerings
Oczekuje się, że będziesz działać jak zewnętrzny dostawca wsparcia, co może oznaczać pracę w trybie 24/7 lub dostępność poza standardowymi godzinami pracy.
🟡
Provide advisory services regarding best practices and future platform improvements
Oprócz bieżącej obsługi, od kandydata oczekuje się aktywnego udziału w planowaniu i rozwoju platformy, co może wykraczać poza typowe obowiązki wsparcia.
🔴
Experience supporting mission-critical production environments
Oznacza to, że systemy, którymi będziesz się zajmować, są kluczowe dla działalności firmy i awaria może mieć poważne konsekwencje.
🟡
Experience providing enterprise platform support
Może sugerować, że będziesz musiał radzić sobie z bardziej złożonymi, rozbudowanymi systemami niż w mniejszych organizacjach.
🟡
Experience defining SLAs, SLOs
Oczekuje się, że będziesz miał wpływ na ustalanie celów jakościowych i czasowych dla działania platformy, co wiąże się z odpowiedzialnością za ich dotrzymanie.