Software Engineer - Support Team
⚲ Kraków, Grzegórzki
8 000–12 000 zł / mies. (zal. od umowy)
Wymagania
- Oracle APEX
- UiPath
- Microsoft Power Automate
- SQL
- HTML
- CSS
- JavaScript
Opis stanowiska
Nasze wymagania:
Solid experience with SQL (preferably Oracle PL/SQL).
Ability to write queries and navigate relational database structures.
Analytical mindset and strong problem-solving abilities.
Self-organized and capable of working under pressure.
Prior experience in IT support roles.
Proficiency in English (minimum B2 level).
Strong communication and time management skills.
Curiosity and interest in low-code platforms, RPA tools, and workflow automation.
Mile widziane:
Experience with SSRS and SSIS, understanding of ITIL processes.
Familiarity with Jira Service Desk or similar ticketing systems.
Knowledge of Python, UiPath, Oracle, Microsoft technologies
Knowledge of frontend technologies (HTML, CSS, JavaScript)
O projekcie:
We are looking for a tech-savvy and solution-oriented Software Engineer to join our Support team and help deliver seamless technical support in the area of business process automation. If you’re passionate about solving technical issues and eager to grow your expertise in low-code platforms and automation tools, this could be the perfect role for you.
In this role, you will provide support for key automation platforms such as Oracle APEX, UiPath, and Microsoft Power Automate etc. You’ll be part of a collaborative team, working in a dynamic environment with a focus on delivering excellent service and driving continuous improvement.
Zakres obowiązków:
Provide hands-on technical support for automation platforms including UiPath, Oracle APEX, Microsoft Power Automate, and workflow orchestration.
Manage and resolve technical inquiries via ticketing and communication platforms.
Triage and troubleshoot technical issues using internal case tracking systems.
Ensure timely support delivery in accordance with defined Service Level Agreements (SLAs).
Collaborate with clients to gather information, resolve issues, or escalate as needed.
Open to work in an afternoon shift model (12:00–20:00 CET) as part of our support structure.
Oferujemy:
Opportunities to grow your knowledge within your area of expertise
Friendly working atmosphere in a professional team
Employee-oriented working culture
Sports subscription
Subsidized English classes
Small teams
International projects
Free coffee
Free fruits
Free breakfasts
Startup atmosphere
No dress code
Hands-on experience in a variety of marketing functions
Opportunities to take ownership of projects and grow your skills
Mentorship and guidance from experienced marketing professionals
Solid experience with SQL (preferably Oracle PL/SQL).
Ability to write queries and navigate relational database structures.
Analytical mindset and strong problem-solving abilities.
Self-organized and capable of working under pressure.
Prior experience in IT support roles.
Proficiency in English (minimum B2 level).
Strong communication and time management skills.
Curiosity and interest in low-code platforms, RPA tools, and workflow automation.
Mile widziane:
Experience with SSRS and SSIS, understanding of ITIL processes.
Familiarity with Jira Service Desk or similar ticketing systems.
Knowledge of Python, UiPath, Oracle, Microsoft technologies
Knowledge of frontend technologies (HTML, CSS, JavaScript)
O projekcie:
We are looking for a tech-savvy and solution-oriented Software Engineer to join our Support team and help deliver seamless technical support in the area of business process automation. If you’re passionate about solving technical issues and eager to grow your expertise in low-code platforms and automation tools, this could be the perfect role for you.
In this role, you will provide support for key automation platforms such as Oracle APEX, UiPath, and Microsoft Power Automate etc. You’ll be part of a collaborative team, working in a dynamic environment with a focus on delivering excellent service and driving continuous improvement.
Zakres obowiązków:
Provide hands-on technical support for automation platforms including UiPath, Oracle APEX, Microsoft Power Automate, and workflow orchestration.
Manage and resolve technical inquiries via ticketing and communication platforms.
Triage and troubleshoot technical issues using internal case tracking systems.
Ensure timely support delivery in accordance with defined Service Level Agreements (SLAs).
Collaborate with clients to gather information, resolve issues, or escalate as needed.
Open to work in an afternoon shift model (12:00–20:00 CET) as part of our support structure.
Oferujemy:
Opportunities to grow your knowledge within your area of expertise
Friendly working atmosphere in a professional team
Employee-oriented working culture
Sports subscription
Subsidized English classes
Small teams
International projects
Free coffee
Free fruits
Free breakfasts
Startup atmosphere
No dress code
Hands-on experience in a variety of marketing functions
Opportunities to take ownership of projects and grow your skills
Mentorship and guidance from experienced marketing professionals
🔍 Dekoder Ogłoszenia
🔴
Self-organized and capable of working under pressure.
Oczekuje się, że będziesz samodzielnie zarządzać swoim czasem i radzić sobie z trudnymi sytuacjami bez ciągłego nadzoru.
🟡
Curiosity and interest in low-code platforms, RPA tools, and workflow automation.
Chociaż nie jest to wymagane, firma chce, abyś aktywnie interesował się i uczył się nowych technologii związanych z automatyzacją, co może oznaczać szkolenia lub samodzielną naukę.
🟡
tech-savvy and solution-oriented Software Engineer
Szukamy kogoś, kto nie tylko potrafi rozwiązywać problemy techniczne, ale także aktywnie szukać najlepszych rozwiązań, często w sposób proaktywny.
🔴
help deliver seamless technical support in the area of business process automation.
Twoim głównym zadaniem będzie rozwiązywanie problemów użytkowników związanych z systemami automatyzacji, a nie rozwijanie nowych funkcjonalności.
🟡
eager to grow your expertise in low-code platforms and automation tools
Firma oczekuje, że będziesz rozwijać swoje umiejętności w konkretnych obszarach, które są kluczowe dla zespołu wsparcia.