Master Data Team Manager
⚲ Kraków, Stare Miasto
Do uzgodnienia
Opis stanowiska
Nasze wymagania:
Experience in managing a team of 5-15 members,
Attention to detail and consistently delivering high-quality work,
Ability to resolve complex issues by breaking down into manageable objects,
Ability to present data and findings in a clear and concise way,
Excellent verbal and written communication skills,
Fluent in English.
Zakres obowiązków:
Drive operational excellence by overseeing daily Master Data Operations, ensuring accurate and efficient request processing, effective queue management, prioritisation of critical tasks, and adherence to SLAs, quality standards, and operational controls.
Lead a high‑performing team by building, motivating, and developing Master Data specialists through coaching, mentoring, regular feedback, performance reviews, and thoughtful capacity and workload management.
Strengthen stakeholder partnerships by serving as the primary operational contact, providing clear communication on performance and priorities, managing escalations, and translating stakeholder needs into actionable operational plans.
Champion continuous improvement by assessing performance, identifying optimisation opportunities, driving root‑cause analysis, and implementing corrective and preventive actions to enhance processes, tools, and service quality.
Support transformation initiatives by contributing operational expertise to MDM transformation efforts, shaping process and service design, and ensuring alignment with data standards, policies, and governance frameworks.
Ensure organisational agility by preparing the team to adapt to evolving business requirements, organisational changes, and governance needs while maintaining high service quality and resource efficiency.
Oferujemy:
In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and further benefits as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.
Experience in managing a team of 5-15 members,
Attention to detail and consistently delivering high-quality work,
Ability to resolve complex issues by breaking down into manageable objects,
Ability to present data and findings in a clear and concise way,
Excellent verbal and written communication skills,
Fluent in English.
Zakres obowiązków:
Drive operational excellence by overseeing daily Master Data Operations, ensuring accurate and efficient request processing, effective queue management, prioritisation of critical tasks, and adherence to SLAs, quality standards, and operational controls.
Lead a high‑performing team by building, motivating, and developing Master Data specialists through coaching, mentoring, regular feedback, performance reviews, and thoughtful capacity and workload management.
Strengthen stakeholder partnerships by serving as the primary operational contact, providing clear communication on performance and priorities, managing escalations, and translating stakeholder needs into actionable operational plans.
Champion continuous improvement by assessing performance, identifying optimisation opportunities, driving root‑cause analysis, and implementing corrective and preventive actions to enhance processes, tools, and service quality.
Support transformation initiatives by contributing operational expertise to MDM transformation efforts, shaping process and service design, and ensuring alignment with data standards, policies, and governance frameworks.
Ensure organisational agility by preparing the team to adapt to evolving business requirements, organisational changes, and governance needs while maintaining high service quality and resource efficiency.
Oferujemy:
In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and further benefits as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.
🔍 Dekoder Ogłoszenia
🟡
Ability to resolve complex issues by breaking down into manageable objects
Oczekuje się od Ciebie umiejętności analizy problemów i dzielenia ich na mniejsze, łatwiejsze do rozwiązania części, co jest standardową umiejętnością analityczną.
🔴
Drive operational excellence by overseeing daily Master Data Operations, ensuring accurate and efficient request processing, effective queue management, prioritisation of critical tasks, and adherence to SLAs, quality standards, and operational controls.
Będziesz odpowiedzialny za rutynowe, powtarzalne zadania operacyjne, w tym zarządzanie kolejkami i pilnowanie terminów.
🔴
Lead a high‑performing team by building, motivating, and developing Master Data specialists through coaching, mentoring, regular feedback, performance reviews, and thoughtful capacity and workload management.
Będziesz musiał aktywnie zarządzać ludźmi, w tym rozwiązywać konflikty i motywować zespół, co może być czasochłonne.
🔴
Strengthen stakeholder partnerships by serving as the primary operational contact, providing clear communication on performance and priorities, managing escalations, and translating stakeholder needs into actionable operational plans.
Będziesz głównym punktem kontaktu dla innych działów, co oznacza konieczność radzenia sobie z różnymi oczekiwaniami i potencjalnymi konfliktami interesów.
🔴
Champion continuous improvement by assessing performance, identifying optimisation opportunities, driving root‑cause analysis, and implementing corrective and preventive actions to enhance processes, tools, and service quality.
Oczekuje się od Ciebie proaktywnego identyfikowania problemów i proponowania rozwiązań, co może wymagać dodatkowego nakładu pracy poza bieżącymi obowiązkami.