System Analyst

Andersen is hiring a System Analyst for a project developing a micro-frontend solution to streamline processes and improve user access to services. 
Our customer is a global enterprise that develops digital solutions enabling seamless interaction between people, services, and technology. Operating across multiple domains, the company focuses on innovation, reliability, and user-centric design. Its mission is to drive large-scale digital transformation by building sustainable, secure, and agile IT ecosystems that support partners and clients around the world. 
The project is focused on delivering a micro-frontend application – a modular interface component that allows users to access specific services and perform key functions. The current scope includes developing a widget solution aimed at improving and streamlining the claiming process. 
Responsibilities: 
• Analyzing of functional capabilities of existing APIs 
• Documenting user and functional and non-functional requirements for both FE and REST API in the form of user stories, including detailed acceptance criteria 
• Modeling the domain area (entity-relationship diagrams), business processes and algorithms (UML activity diagrams), functional capabilities (UML use case diagrams), and service interactions (UML sequence diagrams) 
• Leading AI discovery phase with stakeholders. 
• Eliciting and structuring business & functional requirements. 
• Translating requirements into AI/ML solution design. 
• Defining end-to-end architecture (data → model → integration → UI/API). 
• Identifying data sources, gaps, and data readiness. 
• Selecting: classic ML vs LLM vs hybrid (e.g., RAG). 
• Defining success metrics (business + technical). 
• Aligning solutions with IT architecture and constraints. 
• Preparing solution documentation (HLD, diagrams, flows). 
Must-haves:  
• Commercial experience as a System Analyst for 4+ years. 
• Experience in AI / LLM domain, including understanding of use cases such as chatbots, document processing, and copilots. 
• Experience with RAG architectures, embeddings, and vector databases. 
• Experience in prompt design and evaluation. 
• Understanding data modeling fundamentals and data pipelines. 
• Experience with SQL for data validation and exploration. 
• Experience in designing microservice-based and widget-based solutions. 
• Experience with API integrations and event-driven architectures. 
• Understanding cloud ecosystems (AWS, Google Cloud, Microsoft Azure). 
• Experience in requirements elicitation, including conducting workshops and interviews. 
• Ability to decompose ambiguous problems into structured AI use cases. 
• Ability to assess the feasibility of AI-driven solutions and estimate ROI and business value. 
• Experience in prioritizing AI use cases and defining product scope. 
• Experience in creating AI using case catalogs. 
• Ability to design High-Level Architecture (HLD). 
• Experience in defining data requirements and creating data flow diagrams. 
• Experience in designing integration schemes (APIs and system interactions). 
• Ability to define non-functional requirements (latency, security, scalability). 
• Experience in defining MVP scope. 
• Level of English – from Upper-Intermediate+ and above. 
Nice to haves: 
• Experience as a Business Analyst. 
Reasons why this job would be interesting to you: 
• Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects. 
• We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts. 
• We welcome specialists from every part of the world. 
• Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses. 
• We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates. 
• There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded. 
• You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow. 
• Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more. 
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