SRE Engineer
⚲ Cracow
Do uzgodnienia
Wymagania
- Linux
- PL/SQL
- SQL
- CI/CD
- Kubernetes
- Scripting
- Oracle
Opis stanowiska
Details
•
Kraków, Poland — hybrid model: 2 days from the office, 3 days remote
• Contract: B2B, long-term; 12+ months
About the role
We are looking for an experienced Production Support / SRE Engineer to join a global Payments IT environment supporting business-critical platforms responsible for payment execution, messaging, orchestration and investigation-related services.
This is a role for someone who enjoys working closely with production, solving complex technical issues, and improving the reliability of high-availability systems. The team operates in a mission-critical environment where platform stability, service availability and fast incident resolution are key priorities.
The role combines hands-on production support, root cause analysis, automation, monitoring, release support and continuous improvement. You will work with a broad technology stack, including Oracle databases, Linux, shell scripting, Kubernetes and monitoring tools, while collaborating with stakeholders and engineering teams across different locations.
Your responsibilities
• Provide day-to-day production support for critical application environments.
• Resolve live incidents and contribute to post-resolution problem management activities.
• Investigate major system issues and identify root causes.
• Support installation and deployment of new software releases.
• Implement locally developed solutions and automation scripts using Shell, Bash, Python or Java.
• Support testing activities related to new implementations.
• Work closely with technical and business stakeholders across a global organization.
• Review, improve and re-engineer operational processes using modern technologies.
• Contribute to service improvements, capability uplift and process automation.
• Use monitoring and analysis tools to assess system performance and architecture.
• Participate in data validation, implementation and testing activities.
• Perform data analysis to support root cause investigation and identify anomalies.
• Contribute to team objectives, sometimes supporting and sometimes leading activities.
Required skills and experience
• Fluent English, both spoken and written.
• Strong experience with SQL and PL/SQL.
• Good knowledge of Linux environments.
• Knowledge of Kubernetes.
• Strong understanding of Oracle database architecture and components.
• Experience with shell scripting or automation using at least one of: Bash, Python or Java.
• Knowledge of system monitoring and performance tuning.
• Strong analytical and troubleshooting skills.
• Experience working with frequent changes and automated CI/CD pipelines.
• Good understanding of application landscape layers: storage, operating systems, networks, databases and applications.
• Ability to communicate effectively across a global organization.
• Proven ability to triage issues under pressure and make priority decisions in real time.
• Experience in Agile, DevOps or production support environments.
Nice to have
• Experience in the payments domain.
• Experience with tools such as AppDynamics, Splunk, Puppet or Ansible.
• Additional scripting or development experience in Python or Java.
•
Kraków, Poland — hybrid model: 2 days from the office, 3 days remote
• Contract: B2B, long-term; 12+ months
About the role
We are looking for an experienced Production Support / SRE Engineer to join a global Payments IT environment supporting business-critical platforms responsible for payment execution, messaging, orchestration and investigation-related services.
This is a role for someone who enjoys working closely with production, solving complex technical issues, and improving the reliability of high-availability systems. The team operates in a mission-critical environment where platform stability, service availability and fast incident resolution are key priorities.
The role combines hands-on production support, root cause analysis, automation, monitoring, release support and continuous improvement. You will work with a broad technology stack, including Oracle databases, Linux, shell scripting, Kubernetes and monitoring tools, while collaborating with stakeholders and engineering teams across different locations.
Your responsibilities
• Provide day-to-day production support for critical application environments.
• Resolve live incidents and contribute to post-resolution problem management activities.
• Investigate major system issues and identify root causes.
• Support installation and deployment of new software releases.
• Implement locally developed solutions and automation scripts using Shell, Bash, Python or Java.
• Support testing activities related to new implementations.
• Work closely with technical and business stakeholders across a global organization.
• Review, improve and re-engineer operational processes using modern technologies.
• Contribute to service improvements, capability uplift and process automation.
• Use monitoring and analysis tools to assess system performance and architecture.
• Participate in data validation, implementation and testing activities.
• Perform data analysis to support root cause investigation and identify anomalies.
• Contribute to team objectives, sometimes supporting and sometimes leading activities.
Required skills and experience
• Fluent English, both spoken and written.
• Strong experience with SQL and PL/SQL.
• Good knowledge of Linux environments.
• Knowledge of Kubernetes.
• Strong understanding of Oracle database architecture and components.
• Experience with shell scripting or automation using at least one of: Bash, Python or Java.
• Knowledge of system monitoring and performance tuning.
• Strong analytical and troubleshooting skills.
• Experience working with frequent changes and automated CI/CD pipelines.
• Good understanding of application landscape layers: storage, operating systems, networks, databases and applications.
• Ability to communicate effectively across a global organization.
• Proven ability to triage issues under pressure and make priority decisions in real time.
• Experience in Agile, DevOps or production support environments.
Nice to have
• Experience in the payments domain.
• Experience with tools such as AppDynamics, Splunk, Puppet or Ansible.
• Additional scripting or development experience in Python or Java.
🔍 Dekoder Ogłoszenia
🔴
improving the reliability of high-availability systems
Oczekuje się proaktywnego działania w celu zapobiegania problemom, a nie tylko reagowania na nie.
🔴
The team operates in a mission-critical environment where platform stability, service availability and fast incident resolution are key priorities.
Praca będzie pod dużą presją, z naciskiem na szybkie rozwiązywanie problemów, co może oznaczać pracę w godzinach nadliczbowych.
🔴
The role combines hands-on production support, root cause analysis, automation, monitoring, release support and continuous improvement.
Zakres obowiązków jest szeroki i obejmuje wiele różnych zadań, co może oznaczać brak specjalizacji.
🔴
You will work with a broad technology stack, including Oracle databases, Linux, shell scripting, Kubernetes and monitoring tools
Oczekuje się znajomości wielu technologii, co może być wyzwaniem, jeśli kandydat specjalizuje się tylko w jednej dziedzinie.
🟡
collaborating with stakeholders and engineering teams across different locations.
Wymaga się dobrych umiejętności komunikacyjnych i pracy w zespole rozproszonym geograficznie.