Senior Lead ServiceNow Developer - CSM (f/m/x)
⚲ Białystok, Centrum, Bydgoszcz, Gdańsk, Oliwa, Katowice, Kraków, Podgórze, Lublin, Łódź, Śródmieście, Piła, Poznań, Wilda, Rzeszów, Szczecin, Toruń, Warszawa, Mokotów, Wrocław, Fabryczna
Do uzgodnienia
Wymagania
- ServiceNow
- CSM
- JavaScript
Opis stanowiska
Nasze wymagania:
Minimum 4 years of experience in ServiceNow development, including leadership responsibilities
Strong experience with ServiceNow, particularly Customer Service Management
Solid understanding of Agile and Scrum delivery frameworks
Ability to analyze business requirements and translate them into technical solutions
Strong knowledge of business process modelling and solution design principles
Proven capability to lead development activities and coordinate technical delivery
Good understanding of system integrations and ServiceNow platform development
Familiarity with code review practices and technical governance standards
Excellent communication, stakeholder management, and leadership skills
Professional proficiency in English, enabling effective collaboration with international stakeholders and teams
O projekcie:
We are looking for a Lead ServiceNow Developer with strong CSM expertise to join a Customer Service Management project delivered for our client, a global healthcare company.
Zakres obowiązków:
Lead the development and configuration of ServiceNow Customer Service Management solutions
Coordinate development activities and ensure technical quality across the delivery team
Support solution implementation, integrations, testing, and deployment activities
Act as a Scrum Master, facilitating Agile ceremonies and supporting delivery planning
Collaborate with Business Analysts, Solution Architects, Developers, and business stakeholders
Support backlog refinement and translate business requirements into technical solutions
Conduct code reviews and promote development best practices
Ensure alignment with technical standards, governance, and project objectives
Oferujemy:
Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022
Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
Comfortable workplace – class A offices or remote work
Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
Investment in your growth – meetups, webinars, training platform and technology blog – you choose
Fantastic atmosphere created by all Sii Power People
Minimum 4 years of experience in ServiceNow development, including leadership responsibilities
Strong experience with ServiceNow, particularly Customer Service Management
Solid understanding of Agile and Scrum delivery frameworks
Ability to analyze business requirements and translate them into technical solutions
Strong knowledge of business process modelling and solution design principles
Proven capability to lead development activities and coordinate technical delivery
Good understanding of system integrations and ServiceNow platform development
Familiarity with code review practices and technical governance standards
Excellent communication, stakeholder management, and leadership skills
Professional proficiency in English, enabling effective collaboration with international stakeholders and teams
O projekcie:
We are looking for a Lead ServiceNow Developer with strong CSM expertise to join a Customer Service Management project delivered for our client, a global healthcare company.
Zakres obowiązków:
Lead the development and configuration of ServiceNow Customer Service Management solutions
Coordinate development activities and ensure technical quality across the delivery team
Support solution implementation, integrations, testing, and deployment activities
Act as a Scrum Master, facilitating Agile ceremonies and supporting delivery planning
Collaborate with Business Analysts, Solution Architects, Developers, and business stakeholders
Support backlog refinement and translate business requirements into technical solutions
Conduct code reviews and promote development best practices
Ensure alignment with technical standards, governance, and project objectives
Oferujemy:
Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022
Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
Comfortable workplace – class A offices or remote work
Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
Investment in your growth – meetups, webinars, training platform and technology blog – you choose
Fantastic atmosphere created by all Sii Power People
🔍 Dekoder Ogłoszenia
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leadership responsibilities
Może oznaczać zarówno formalne zarządzanie zespołem, jak i nieformalne przywództwo techniczne bez bezpośredniego podwładnych.
🔴
Act as a Scrum Master
Oprócz roli dewelopera, będziesz odpowiedzialny za prowadzenie spotkań i procesów Scrumowych, co może być dodatkowym obciążeniem.
🔴
coordinate technical delivery
Może oznaczać koordynację pracy innych deweloperów, ale też zarządzanie całym procesem dostarczania rozwiązań technicznych.
🔴
Support backlog refine
Oznacza aktywny udział w procesie definiowania i priorytetyzacji zadań, co wykracza poza samo kodowanie.
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global healthcare company
Praca dla dużej organizacji może oznaczać złożone procesy, biurokrację i potencjalnie wolniejsze tempo zmian.