Application Service Owner (French)
⚲ Katowice
Do uzgodnienia
Wymagania
- Agile
- DevOps
- ClaimCenter configuration
Opis stanowiska
Nasze wymagania:
Strong experience in application management / application support (RUN)
Ability to understand business processes and application dependencies
Experience with performance monitoring, SLA/KPI follow-up, and reporting
Strong coordination and stakeholder management skills
Proactive mindset with ability to identify risks and propose improvements
Ability to work in a complex, multi-team environment
Strong proficiency in French (min. B2) is essential for this role.
Analytical thinking and problem-solving mindset
Mile widziane:
Experience in application lifecycle management (build/run/transform)
Knowledge of data migration or infrastructure environments
Exposure to Agile / DevOps ways of working
Experience in multinational delivery models
O projekcie:
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your role
We are looking for an experienced Application Owner responsible for ensuring the end-to-end performance, stability, and quality of assigned applications. The role combines operational governance, performance monitoring, and coordination of delivery, ensuring that applications meet both technical and business expectations throughout their lifecycle.
Zakres obowiązków:
Own the overall performance and reliability of assigned applications (technical and financial aspects)
Monitor and drive application KPIs and SLAs (performance, availability, cost)
Coordinate internal and external teams involved in application delivery and support
Ensure smooth deployments and production readiness
Oversee and coordinate data migrations and application changes
Ensure accuracy and consistency of reporting related to application performance
Drive continuous improvement initiatives to enhance service quality and user satisfaction
Support the integration of new technologies and evolutions in the application landscape
Act as a key point of contact for business stakeholders, understanding needs and translating them into actionable improvements
Oferujemy:
Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.
Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
Strong experience in application management / application support (RUN)
Ability to understand business processes and application dependencies
Experience with performance monitoring, SLA/KPI follow-up, and reporting
Strong coordination and stakeholder management skills
Proactive mindset with ability to identify risks and propose improvements
Ability to work in a complex, multi-team environment
Strong proficiency in French (min. B2) is essential for this role.
Analytical thinking and problem-solving mindset
Mile widziane:
Experience in application lifecycle management (build/run/transform)
Knowledge of data migration or infrastructure environments
Exposure to Agile / DevOps ways of working
Experience in multinational delivery models
O projekcie:
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your role
We are looking for an experienced Application Owner responsible for ensuring the end-to-end performance, stability, and quality of assigned applications. The role combines operational governance, performance monitoring, and coordination of delivery, ensuring that applications meet both technical and business expectations throughout their lifecycle.
Zakres obowiązków:
Own the overall performance and reliability of assigned applications (technical and financial aspects)
Monitor and drive application KPIs and SLAs (performance, availability, cost)
Coordinate internal and external teams involved in application delivery and support
Ensure smooth deployments and production readiness
Oversee and coordinate data migrations and application changes
Ensure accuracy and consistency of reporting related to application performance
Drive continuous improvement initiatives to enhance service quality and user satisfaction
Support the integration of new technologies and evolutions in the application landscape
Act as a key point of contact for business stakeholders, understanding needs and translating them into actionable improvements
Oferujemy:
Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.
Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
🔍 Dekoder Ogłoszenia
🔴
Application Service Owner
Prawdopodobnie będziesz odpowiedzialny za utrzymanie istniejących aplikacji, a nie za ich rozwój.
🔴
Strong experience in application management / application support (RUN)
Oczekuje się od Ciebie głównie zajmowania się bieżącymi problemami i utrzymaniem aplikacji, a nie tworzeniem nowych rozwiązań.
🔴
Ability to work in a complex, multi-team environment
Przygotuj się na pracę z wieloma zespołami, co może oznaczać dużo komunikacji i potencjalne konflikty interesów.
🔴
Strong coordination and stakeholder management skills
Duża część Twojej pracy będzie polegać na zarządzaniu oczekiwaniami i komunikacją z różnymi grupami interesariuszy.
🟡
Proactive mindset with ability to identify risks and propose improvements
Oczekuje się, że będziesz sam szukać problemów i proponować rozwiązania, zamiast czekać na polecenia.