Technical Product Owner

Craftware is a technology company of over 500 experts, empowering large organizations to solve complex business challenges with modern IT solutions - from sales systems and automation to data platforms and AI. We operate where technology must be reliable, secure, and scalable. We deliver end-to-end projects: from analysis and architecture through implementation to development and maintenance. We are a trusted partner of industry leaders such as Salesforce, Veeva, UiPath, and Databricks.

Project: Customer Self-Service Insights initiative for a global life sciences & diagnostics industry leader — a small, cross-functional Agile team.
Model: remote
Employment type: full-time

About the project
We are building a customer-facing eService that gives the client's customers transparent, real-time visibility into their contracts, quotes, and overall contract performance, moving away from the manual, offline processes that customers and account teams rely on today.

The role
This is a senior, multi-hat role combining three responsibilities: Product Owner, Technical Lead, and Solution Architect. You will own the product vision and backlog, define the solution architecture, and provide hands-on technical direction to take the MVP from concept to production. You will operate at the intersection of business strategy and technical execution, leading a small Agile team (front-end/full-stack, back-end, test/automation, plus UX).

Responsibilities:
• Define and prioritize the product backlog and maximize delivered value, translating business requirements (contract insights and financial performance reporting) into a clear, executable roadmap
• Guide the team across multiple aspects of development as the most senior technical voice; oversee adoption of the standardized boilerplate
• Define the solution architecture and supervise the development process
• Oversee the software delivery and release schedule in collaboration with the Dev team
• Partner with the Business Owner and work across affiliates and markets, incorporating customer research to validate and refine requirements
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Requirements:
• Demonstrated experience operating simultaneously as a Product Owner and technical architect/lead, owning both the "what" and the "how"
• Proven track record of delivering similar digital solutions from concept to production rapidly (e.g., data visualization platforms)
• Strong background with structured data (contract/financial systems)
• Experience leading diverse, cross-functional teams of developers and analysts in Agile mode
• Comfortable directing a solution built on a modern web stack: Angular front-end, Node.js/serverless back-end, with sound understanding of DevOps, test automation, and design systems
• Ability to bridge business strategy and technical execution with both customer-facing stakeholders and the Dev team

Nice to have:
• Experience with cloud/AWS-based deployments
• Experience in regulated/healthcare or diagnostics environments

Employment conditions:
• B2B contract
• Fully remote service delivery
• Broad range of projects (internal, international) — genuine variety of clients and tasks
• Budget for skills development and certifications as part of the collaboration
• Regular collaboration reviews and discussion of project scope
• Additional benefits available as part of the collaboration
• Networking and team-building events for project teams