IT Service Manager Environmental Solutions Team
⚲ Helsinki
Do uzgodnienia
Wymagania
- Deployment
- Documentation
- System Availability (Operations)
- Operations
- supplier management
- Transition
Opis stanowiska
emagine is looking for a IT service manager to Environmental Solution Team in Finland. This is for our great client within the construction industry.
Start: 2026-09-01
End: 2026-12-31 (extension possible)
Location: Helsinki, 2-3 days/week at the office
About the assignment: The purpose of this team is to generate business value through the development and support of systems for collecting and managing environmental data
In this position you will oversee all services, products, and systems in scope of responsibility.
Ensuring that business demands and agreed service levels are being met.
The assignment can be divided into five parts
· Life Cycle Management of your service and systems in scope
Ensure all documentation is in place and up to date.
Contribute to budgeting, forecasts and financial follow up
Lifecycle management for owned assets and CIs
Continuous improvement
· Service Delivery and Operations
Ensure that all processes required to deliver the service are efficiently managed and support procedures are followed.
Manage the deployment of updates, releases, patches to test and production environment through efficient change control.
Manage the support teams to ensure efficient everyday operations.
· Service Development
Work closely with the business stakeholders to capture requirements
Participate in development projects.
Plan and oversee transition activities – from development to production
· Service Consumer Relationships
Build strong customer relationships
Continuously interact with key stakeholders
Lead Operational Service Forums
· Management of Service Providers
Define and manage requirements for external suppliers including follow up on supplier performance through regular monitoring the fulfilment of service levels & license- and support agreements.
To be successful in this position you
· Have good Technical Understanding
· Self-leadership but also a Team Player
· Driven at supplier Management
· Reliable
· Good Communication and Relationship building skills
You need to be fluent in English and Finnish. Swedish is a bonus.
Start: 2026-09-01
End: 2026-12-31 (extension possible)
Location: Helsinki, 2-3 days/week at the office
About the assignment: The purpose of this team is to generate business value through the development and support of systems for collecting and managing environmental data
In this position you will oversee all services, products, and systems in scope of responsibility.
Ensuring that business demands and agreed service levels are being met.
The assignment can be divided into five parts
· Life Cycle Management of your service and systems in scope
Ensure all documentation is in place and up to date.
Contribute to budgeting, forecasts and financial follow up
Lifecycle management for owned assets and CIs
Continuous improvement
· Service Delivery and Operations
Ensure that all processes required to deliver the service are efficiently managed and support procedures are followed.
Manage the deployment of updates, releases, patches to test and production environment through efficient change control.
Manage the support teams to ensure efficient everyday operations.
· Service Development
Work closely with the business stakeholders to capture requirements
Participate in development projects.
Plan and oversee transition activities – from development to production
· Service Consumer Relationships
Build strong customer relationships
Continuously interact with key stakeholders
Lead Operational Service Forums
· Management of Service Providers
Define and manage requirements for external suppliers including follow up on supplier performance through regular monitoring the fulfilment of service levels & license- and support agreements.
To be successful in this position you
· Have good Technical Understanding
· Self-leadership but also a Team Player
· Driven at supplier Management
· Reliable
· Good Communication and Relationship building skills
You need to be fluent in English and Finnish. Swedish is a bonus.
🔍 Dekoder Ogłoszenia
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extension possible
Kontrakt może zostać przedłużony, ale nie ma gwarancji, że tak się stanie.
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Contribute to budgeting, forecasts and financial follow up
Będziesz odpowiedzialny za wsparcie procesów budżetowania i prognozowania, a nie za ich samodzielne tworzenie.
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Manage the support teams to ensure efficient everyday operations
Oznacza to zarządzanie zespołami wsparcia, które mogą być zewnętrzne lub wewnętrzne, a nie bezpośrednie zarządzanie infrastrukturą.
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Participate in development projects
Twoja rola będzie polegać na udziale w projektach deweloperskich, a nie na samodzielnym kodowaniu.
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Service Consumer Relationship
Ta sekcja jest niedokończona, co może sugerować brak jasności co do zakresu odpowiedzialności w tym obszarze.