IT Support Specialist
ENFINITEC POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
⚲ Wrocław, Fabryczna
Do uzgodnienia
Wymagania
- Microsoft Entra ID
Opis stanowiska
Nasze wymagania:
Good command of English, both written and spoken.
Proven experience in IT support or IT infrastructure.
Ability to work independently, take ownership of tasks, and drive issues through to resolution.
Strong problem-solving, communication, and customer service skills.
Hands-on experience with Microsoft 365, Windows environments, Microsoft Entra ID, endpoint management, and basic server administration.
Experience supporting server infrastructure, networking, or enterprise IT environments is an advantage.
O projekcie:
The IT Support Specialist provides end-user and infrastructure support for office staff, warehouse operations, and the repair center, ensuring the reliable operation of IT services across the site. The role combines on-site and remote support, ranging from day-to-day troubleshooting to the implementation of new IT solutions, while ensuring compliance with EMEA IT standards and policies.
Zakres obowiązków:
Provide IT support to local and remote end users across the office, warehouse, and repair center.
Deliver first- and second-line technical support, resolving hardware, software, and connectivity issues.
Manage and maintain approximately 500 endpoint devices, ensuring they are secure, up to date, and compliant with company standards.
Administer and support the Microsoft Entra ID environment, including user and access management.
Support and maintain office printers and label printing solutions.
Provide support for the local server infrastructure and related IT services.
Maintain and troubleshoot the site's CCTV system.
Support handheld mobile terminals used in warehouse operations.
Collaborate with the Facilities team on infrastructure-related projects and day-to-day operational activities.
Participate in the implementation of new IT solutions and technologies.
Ensure compliance with EMEA IT policies, procedures, and security standards.
Maintain accurate IT documentation and contribute to the continuous improvement of IT processes.
Oferujemy:
Full-time employment contract
Stable employment in an international company
Social benefits package (lunch card, holiday allowance, and Christmas vouchers)
MultiSport card co-financing
Private medical care
Life insurance
Good command of English, both written and spoken.
Proven experience in IT support or IT infrastructure.
Ability to work independently, take ownership of tasks, and drive issues through to resolution.
Strong problem-solving, communication, and customer service skills.
Hands-on experience with Microsoft 365, Windows environments, Microsoft Entra ID, endpoint management, and basic server administration.
Experience supporting server infrastructure, networking, or enterprise IT environments is an advantage.
O projekcie:
The IT Support Specialist provides end-user and infrastructure support for office staff, warehouse operations, and the repair center, ensuring the reliable operation of IT services across the site. The role combines on-site and remote support, ranging from day-to-day troubleshooting to the implementation of new IT solutions, while ensuring compliance with EMEA IT standards and policies.
Zakres obowiązków:
Provide IT support to local and remote end users across the office, warehouse, and repair center.
Deliver first- and second-line technical support, resolving hardware, software, and connectivity issues.
Manage and maintain approximately 500 endpoint devices, ensuring they are secure, up to date, and compliant with company standards.
Administer and support the Microsoft Entra ID environment, including user and access management.
Support and maintain office printers and label printing solutions.
Provide support for the local server infrastructure and related IT services.
Maintain and troubleshoot the site's CCTV system.
Support handheld mobile terminals used in warehouse operations.
Collaborate with the Facilities team on infrastructure-related projects and day-to-day operational activities.
Participate in the implementation of new IT solutions and technologies.
Ensure compliance with EMEA IT policies, procedures, and security standards.
Maintain accurate IT documentation and contribute to the continuous improvement of IT processes.
Oferujemy:
Full-time employment contract
Stable employment in an international company
Social benefits package (lunch card, holiday allowance, and Christmas vouchers)
MultiSport card co-financing
Private medical care
Life insurance
🔍 Dekoder Ogłoszenia
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Ability to work independently, take ownership of tasks, and drive issues through to resolution.
Oczekuje się, że będziesz samodzielnie rozwiązywać problemy bez ciągłego nadzoru, co może oznaczać brak wsparcia lub zasobów.
🔴
Proven experience in IT support or IT infrastructure.
Chociaż brzmi to standardowo, może oznaczać, że szukają kogoś, kto już przeszedł przez podobne wyzwania i nie potrzebuje wiele szkoleń.
🔴
Experience supporting server infrastructure, networking, or enterprise IT environments is an advantage.
To 'mile widziane' może oznaczać, że te umiejętności są faktycznie potrzebne do wykonywania codziennych obowiązków, a nie tylko dodatkowym atutem.
🔴
The role combines on-site and remote support, ranging from day-to-day troubleshooting to the implementation of new IT solutions
Może oznaczać, że będziesz musiał być elastyczny i radzić sobie z różnorodnymi zadaniami, od prostych problemów po bardziej złożone projekty, często w krótkim czasie.
🔴
Manage and maintain approximately 500 endpoint devices, ensuring they are secure, up to date, and compliant with company standards.
Zarządzanie 500 urządzeniami może być bardzo pracochłonne i wymagać efektywnych narzędzi lub procesów, które nie są jasno określone.